Account Health & Reviews Monitoring
Daily checks on the metrics Amazon judges you by, policy notices answered before they escalate, and a compliant review and messaging program.
Final quote depends on catalog size and scope. No hidden fees.
What you get
- Daily account health dashboard checks
- Policy notification response within one business day
- Order defect, late shipment and cancellation rate tracking
- Review request automation and Amazon Vine enrollment
- Policy-violating review and seller feedback removal
- Compliant customer engagement and post-purchase flows
- Monthly health report with risks and actions
Before you hire anyone
Suspension risk check — free to use
Put your Account Health numbers against Amazon's thresholds and see which one is closest to tripping.
Where this sits · Protect
The order most sellers follow
We watch the metrics Amazon uses to judge your account every day: order defect rate, late shipments, cancellations, policy notifications and IP claims. Notices are answered within one business day and everything is logged, so a small warning never becomes a suspension.
Reviews decide conversion, so the same team runs your review program inside Amazon's rules: Request a Review automation, Vine for eligible ASINs, removal requests for reviews and feedback that break the guidelines, and post-purchase messaging through Manage Your Customer Engagement.
How it works
- 1
Baseline
Current health metrics, open notices and review profile documented.
- 2
Monitor
Daily checks with alerts on anything that moves the wrong way.
- 3
Respond
Notices, claims and review issues handled inside one business day.
- 4
Report
Monthly summary of risks, actions and review trends.
Prefer a package?
Amazon & Walmart management packages: 3 monthly packages
Bundles that cover this and the work around it. Compare all 3 on the Amazon & Walmart page.
Amazon Starter Care
$499/ mo
- Seller Central account setup & verification support
- Product listing creation (category, attributes, compliance)
- Baseline keyword & SEO optimization
- FBA shipment plan setup
Amazon Growth Booster
$999/ mo
- Everything in Starter Care
- Amazon PPC & Advertising management
- A+ Content & storefront design
- Conversion rate optimization
Premium Seller Protection
$1,999/ mo
- Everything in Growth Booster
- Account health monitoring
- Brand Registry enrollment support
- Suspension & policy violation response
Questions about Account Health & Reviews Monitoring
Only reviews that violate Amazon's guidelines can be reported, and we do so with the specific violation cited. We never use incentives or fake reviews.
Yes. Buy it on its own if you run the store yourself and want a safety net.
Amazon's own tool for brand owners to email past customers about new products and promotions. We set up and run compliant campaigns through it.